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Privacy Policy

Last updated: December 4, 2025

 

This Privacy Policy describes how RADHEAT collects, uses, and protects your personal information when you visit our website, make a purchase, or interact with our services.

 

 

1. Information We Collect

 

We collect information necessary to operate our business and fulfill orders.

 

Information you provide

 

  • Name, email address, phone number

  • Shipping and billing address

  • Order details and customer communications

 

Payment information

 

  • Payments are processed securely by third party payment service providers. RADHEAT does not store full payment card numbers or sensitive payment credentials.

 

Automatically collected information

 

  • IP address, browser type, device information

  • Pages viewed, referring URLs, and interaction data

  • Cookies and similar technologies for site functionality and analytics

 

 

2. How We Use Your Information

 

Your information is used to:

 

  • Process, fulfill, and deliver orders

  • Communicate order confirmations, shipping updates, and support responses

  • Provide customer service and resolve issues

  • Improve website functionality, products, and user experience

  • Detect, prevent, and reduce fraud or unauthorized activity

  • Send marketing communications only if you have opted in

 

 

3. Information Sharing

 

We share personal information only when necessary to operate our business, including with:

 

  • Payment processing providers

  • Shipping carriers and fulfillment partners

  • Ecommerce platforms, analytics tools, and customer support services

 

We may also disclose information when required by law or to protect our legal rights, users, or operations.

 

 

4. Cookies and Tracking Technologies

 

We use cookies and similar technologies to:

 

  • Enable core site functionality

  • Remember preferences

  • Analyze traffic and site performance

 

You can control cookies through your browser settings. Disabling cookies may affect certain features of the site.

 

 

5. Your Rights and Choices

 

You may:

 

  • Opt out of marketing emails at any time

  • Request access to, correction of, or deletion of your personal information where applicable

  • Contact us with privacy related questions or requests

 

 

6. Data Retention

 

We retain personal information only as long as necessary to:

 

  • Complete transactions

  • Provide customer support

  • Meet legal, accounting, and regulatory obligations

  • Prevent fraud and enforce policies

 

 

7. Data Security

 

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. While we take security seriously, no system can guarantee absolute security.

 

 

8. Children’s Privacy

 

Our website and products are intended for adults. We do not knowingly collect personal information from individuals under the age of 13.

 

 

9. International Data Processing

 

If you access our site from outside the United States, your information may be processed and stored in the United States or other locations where our service providers operate.

 

 

10. Policy Updates

 

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

 

 

11. Contact Information

 

If you have questions about this Privacy Policy or how your information is handled, contact us at:

 

RADHEAT

Email: radheatoutdoor@outlook.com

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